Grievance Management

Incase you have any complaints or grievances, Please do let us know through below communication options. We will always attend to your case and give a solution post our investigation.

Escalation Matrix for Grievance Redressal

Level 1: Please email us at [email protected]  Or call us at +91-9731151545

Level 2: If you are not satisfied with the resolution of your grievance or your grievance is still unresolved, write a mail to our Compliance Team at [email protected] or call at +91-9731151545.

Level 3: If you are not satisfied with the resolution of your grievance on Level 1 & Level 2 or your grievance is still unresolved, write a mail to our Principal Officer at [email protected] or call at +91-9731151545.

Level 4: If the solution provided still does not meet your expectations, register with IRDA Integrated Grievance Management System (IGMS)

IRDA Grievance Call Center can be accessed through :

  1. Toll-free number 1800 4254 732
  2. [email protected]